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Access and Equity in Education, Training and Employment for People with a Disability

What is a disability?
What is discrimination?
Disability Discrimination Act 1992
Disability Discrimination Act Standards for Education 2005

POLICIES:
VET Disability Access Inclusion Plan Review - Public Consultation
Building Diversity Framework
Bridging Pathways National Strategy 2000-2005
Bridging Pathways – Revised Blueprint for Implementation
Whole of life approach

Practical resources
Building Diversity and the AQTF
Working with Diversity
‘Staying the Course’: Working with learners living with mental illness
Useful resources and links



WHAT IS A DISABILITY?

“A disability stems from the failure of a structured society to adjust to the needs and aspirations of the individuals with disabilities, rather than from the inability of a disabled individual to adapt to the demands of the society.” (Oliver & Fulcher in Barton, 1996:8)

The ACROD website provides a useful explanation of disability in all its aspects.
To view the ACROD fact sheet click here

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WHAT IS DISCRIMINATION?

Under the Disability Discrimination Act 1992 discrimination is described as:

Direct discrimination: occurs when a person with a disability is treated less favourable than a person without that disability would be treated in the same or similar circumstances either partly or wholly because of disability. Example: Refusing to accept an application for admission from a person with a disability.

Indirect discrimination - occurs when a person with a disability is required to comply with a condition or requirement with which a substantially higher proportion of people without the disability can comply, and which is not reasonable in the circumstance. Example: Insisting that all students undertake exams by written format only.

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DISABILITY DISCRIMINATION ACT 1992

The Disability Discrimination Act 1992 (DDA) requires training providers to identify barriers which people with a disability encounter when accessing programs and services and to develop strategies to minimise the impact of these barriers. An additional regulatory mechanism in the vocational education and training system is the Australian Recognition Framework which requires all training organisations seeking registration to demonstrate commitment to access and equity principles and processes.

The Disability Discrimination Act 1992 covers the following disabilities:

  • Physical
  • Intellectual
  • Psychiatric
  • Sensory
  • Neurological
  • Learning disabilities
  • Physical disfigurement
  • The presence in the body of disease-causing organisms.

With the introduction of the Act it became unlawful for an educational authority to discriminate by:

  • Refusing application or different terms on admission
  • Denying or limiting access to any benefit by the educational authority
  • Expelling the student or subjecting the student to any other detriment.

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DISABIILTY DISCRIMINATION ACT STANDARDS FOR EDUCATION 2005

The Disability Discrimination Act Standards for Education 2005 came into effect on 18 August 2005.

A key purpose of the Standards is to clarify and make explicit the obligations of education and training providers under the DDA, and the rights of people with a disability in relation to education and training.

The Standards cover people who:

  • Have had a disability in the past
  • Currently have a disability
  • Might have a disability in the future
  • Are believed to have a disability (eg: if people think someone is HIV positive)

The Standards apply to government and non-government providers in all education sectors including vocational education and training and adult community education sectors. They also apply to providers of educational services, including curriculum and accreditation bodies.

The Standards require education providers to have strategies and programs in place to prevent harassment and victimisation of persons with a disability and their associates, such as a carer or a relative.

The Standards extend the DDA in a number of areas which include:

  • A broadening of the notions of ‘reasonable adjustment’ and ‘unjustifiable hardship’ to cover not just enrolment and access issues but to include areas of participation and curriculum development, accreditation and delivery, and access to student services.
  • Guidance Notes which accompany the Standards and provide additional background material to assist education and training providers interpret the Standards and set out the standards that education and training providers must comply with to achieve the objectives of the DDA.
  • The Guidance Notes also explain and provide information on the various terms used in the DDA Standards and the DDA. For example section 4.1 of the Guidance Notes explains the meaning of the term “on the same basis” and section 4.2 explains the meanings of ‘reasonable adjustment’ and ‘unjustifiable hardship’.
  • Addressing issues of harassment and victimisation of a student with a disability. Harassment refers to any action taken in relation to a person’s disability that offends, humiliates, intimidates or distresses the person with a disability.
  • The ability for training providers to be vicariously liable for acts committed by employees, agents or contract workers. Ensuring compliance is the responsibility of the providers.
  • A requirement to ensure that all staff are aware of their obligations not to discriminate against students with a disability either directly or indirectly and to take reasonable steps if this occurs.

The Standards cover five main areas: (Can we refer people to each section of the Stds?)

  • Enrolment
  • Participation
  • Curriculum development, accreditation and delivery
  • Student support services (note-takers, readers etc)
  • Elimination of harassment and victimisation.

The guidance notes set out the process by which educational service providers can meet their obligations under the Standards and the Disability Discrimination Act.

The Process includes:

  • Consultation with the student
  • Consideration of whether an adjustment is necessary
  • If an adjustment is necessary, identifying what would be a reasonable adjustment
  • Making the reasonable adjustment
  • In some circumstances seeking professional expertise

In making a reasonable adjustment the provider should ensure the integrity of the course, or program and assessment requirements and processes are maintained.

Application of the Standards

The Standards provide a list of education providers bound by the Standards:

  • The Commonwealth, a State or Territory
  • A public authority of the Commonwealth, a State or Territoy
  • Organisations in the private sector
  • Rights of students with a disability.

Parts 4 - 8 of the Standards set out the standards that education providers must comply with to achieve the objectives of the DDA in relation to the provision of education and training.

Each of these parts deals with different aspects of education and training. For example: part 2.2 of the Standards deals with the meaning of “on the same basis”.

“On the same basis” does not mean treating a person with a disability the same as you would a non-disabled person. It may be that the person with a disability is treated differently in order to be treated equally. For example: providing more time for a person with cerebral palsy to finish an exam.

To view information on how the Disability Discrimination Act Education Standards work click here

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Terminology under the Disability Discrimination Act Education Standards

On the same basis – an educational provider treats a student with a disability on the same basis as a student without the disability if the student has opportunities and choices, which are comparable with those offered to students without disabilities, in relation to:

  • admission or enrolment in an institution
  • participation in courses or programs
  • use of facilities and services.

Reasonable adjustment – education providers are required to provide reasonable adjustments. An adjustment is a measure or action taken to assist a student with a disability to participate in education and training on the same basis as other students.

An adjustment is reasonable if it achieves this purpose, taking into account the student’s learning needs and balancing the interests of all parties affected.

All adjustments should be determined in consultation with the student or their associate.

Reasonable adjustment could include interpreters, note-takers, physical access, and alterations to the course itself without compromising the integrity of the course.

Unjustifiable hardship – it is not unlawful for an education provider to fail to comply with a requirement of the Standards if, and to the extent that, compliance would impose unjustifiable hardship to the provider.

When considering whether unjustifiable hardship applies within the meaning of the DDA the provider needs to take into account:

  • The nature of the disability and the preferred adjustment
  • Costs associated with additional staffing, resources or modification of the curriculum
  • Benefits derived from the student’s participation in the learning environment.

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Legal implications of the Standards

The Standards are enacted under Section 31 of the DDA and form subordinate legislation to the DDA. The obligations set out in the Standards provide the legal basis with which the Department of Education and Training and RTOs must comply.

An educational provider is liable for any unlawful conduct by the provider’s agent or employees unless the provider can show that it took reasonable precautions and exercised due diligence to avoid the unlawful conduct. This includes instances where employees or agents of a provider fail to comply with the Standards.

The onus of demonstrating due diligence and that reasonable precautions have been taken rests with the provider. The DDA does not define “due diligence” or “reasonable precautions”. This is determined by a court of law.

If there is a failure to comply with the Standards it is considered a breach of the DDA and can result in a complaint to the federal Human Rights and Equal Opportunity Commission (HREOC). HREOC can only attempt conciliation. If this fails, it is dismissed and referred to either the Federal Court or the Federal Magistrates Court.

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Measures RTOs can put in place

  • Ensure all staff are aware of the need to avoid discrimination.
  • Issue a formal policy statement on compliance with the DDA and the Standards, and more direct advice to staff.
  • Ensure staff have sufficient information and expertise with non-discriminatory methods of service delivery.
  • Promote existing complaint procedures.
  • Ensure complaints are properly dealt with.
  • Implement other reasonable monitoring strategies through supervisory and management responsibilities and external monitoring through customer reference groups.

All of these documents can be viewed through the Human Rights and Equal Opportunity website.
To view the HREOC home page click here

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POLICIES

VET Disability Access Inclusion Plan - public consultation

VET Teaching and Learning Directorate is producing its Disability Access and Inclusion Plan (DAIP) for 2007.

The DAIP will address issues of access for people with a disability to the Directorate’s services and events, buildings and facilities, information, quality of service from staff, complaint mechanisms and public consultation.

Disabilities which may affect people’s ability to access the Directorate’s services include:

Sensory (vision and/or hearing), neurological (affecting a person’s ability to use their upper or lower body), physical (affecting mobility and/or a person’s ability to learn and communicate), intellectual (affecting a person’s judgement, ability to learn and communicate), cognitive (affecting a person’s thought processes, personality and memory) or psychiatric (affecting a person’s emotions, thought processes and behaviour e.g. schizophrenia and bipolar disorder).

If you would like further information, please telephone Jenny Sharpe on 9264 5054 or email Jennifer.Sharpe@det.wa.edu.au .

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Building Diversity Framework

The Building Diversity Framework, developed by the former Department of Training, identifies barriers and issues confronted by identified groups in the community in accessing and succeeding in vocational education and training and employment. It provides a strategic approach to ensuring that everyone has the opportunity to successfully gain skills and knowledge through education, training and employment services. The goals of Building Diversity and access and equity are the same: to improve access to and outcomes from VET for all clients and potential clients.

The Building Diversity framework is based on three guiding principles – that training and employment services should:

  • build on individual talents and experiences
  • recognise and respond to the diversity of individual needs
  • offer choice and flexibility to cater for individual circumstances.

The framework has three main areas of focus:

  • increasing client access to VET
  • improving achievement within VET
  • enhancing entry to employment during or after VET.

Through the Building Diversity Framework the Department of Education and Training is committed to:

  • increasing access for people with disabilities to VET by making information about programs more readily available
  • encouraging increased achievement across the full range of VET programs
  • examining options to increase participation in employment programs.

To view the Building Diversity Framework click here

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Bridging Pathways

Bridging Pathways is the national strategy for increasing opportunities for people with a disability in vocational education and training (VET), from 2000 until 2005. The Strategy and the accompanying Revised Blueprint for Implementation were developed by the Australian National Training Authority (ANTA) Disability Forum with funding from ANTA (ANTA’s responsibilities have now been transferred to the Department of Education, Science and Training).

Its four goals and areas of action are to:

  • Improve access
  • improve the learning experience and attainment of participants
  • achieve outcomes in employment and learning
  • create an accountable system.

To view Bridging Pathways National Strategy click here

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Bridging Pathways - Revised Blueprint for Implementation

The Bridging Pathways Blueprint was released soon after the strategy to provide a national action plan to support its implementation and meet the goals of the strategy. The Blueprint was revised in 2003, and refocusses the reform agenda of the original Blueprint.

To view the Bridging Pathways – Revised Blueprint for Implementation click here

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Whole-of-life approach

In 2000, ANTA adopted a 'whole of life, all of life' approach to disability. This is outlined in the Bridging Pathways Strategy as follows:

“This approach recognises that people do not learn or approach training in isolation; other aspects of their lives influence their employment prospects and experience of education and training.

The whole-of-life approach is one that recognises the range of issues in a person's life - their work, relationships, training, leisure - over the whole course of their life. The approach aims to bring government and business together on disability issues and has three goals: raising community expectations of people with a disability; removing infrastructure barriers; and empowering individuals with a disability.

For an RTO, the whole-of-life approach is a reminder that learners with a disability have lives outside the training environment that might impact on their capacity to succeed in learning. Many people without disabilities do not realise the demands that an 'ordinary' life task may place on someone with a disability. For example, someone with a physical impairment may require a personal carer to assist them to get up in the morning, may take several hours to get ready to leave the house, and then may rely on a taxi to reach a training venue. Given this, if you make any last minute changes to the training schedule or venue these will have a disproportionate effect on a learner with a physical impairment.”

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PRACTICAL RESOURCES

Building Diversity and the ACTF

To assist RTOs in meeting their obligations under the AQTF in relation to access and equity, the Training Accreditation Council of WA has produced a guide: ‘Building Diversity and the AQTF’.

The Guide seeks to assist RTOs in considering the way they currently operate and provide some ideas on how to enhance the range and quality of services offered to clients.

It consists of FAQs where most answers to the FAQs have been answered using examples of good practice, or suggest evidence that could be provided during AQTF validation/monitoring visits. It also provides examples of ways RTOs can meet AQTF standards.

To view the Building Diversity and the AQTF Guide click here
To view the Training Accreditation Council website click here

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Working with Diversity

The Working with Diversity Guide was developed to assist RTOs meet their access and equity obligations. It provides a range of explanations with practical examples and an extensive list of additional useful resources for RTOs and trainers. The Working with Diversity resources were developed through funding from the Australian National Training Authority (ANTA’s responsibilities have now been transferred to the Department of Education, Science and Training).

The Guide consists of a suite of three resources on equity and the AQTF:

  • A Guide to Equity and the AQTF
  • Working with Diversity: Quality training for Indigenous Australians
  • Working with Diversity: Quality training for people with a disability.

The Working with Diversity: Quality training for people with a disabiltiy resource aims to assist RTOs:

  • meet equity obligations under the AQTF
  • meet legislative and national policy equity obligations
  • meet the needs of learners with a disability
  • access further information and support for staff working with learners with a disability.

To view the Working with Diversity website click here

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‘Staying the Course’: Working with Learners Living with Mental Illness

Following a series of pilot workshops in TAFEWA Colleges, a package has been developed for registered training organisations (RTOs) on working effectively with learners living with mental illness.

It is called Staying the Course because it provides information to help RTOs support learners achieve their goals, in particular complete their chosen course of study. The resource has been developed through funding from the Australian National Training Authority (ANTA) Equity Development and Training Innovation Program and the WA Department of Education and Training.

The resources have been developed through extensive community consultation with TAFEWA colleges, mental health support organisations, peak community organisations and the Department of Education and Training.

The Staying the Course package has three components:
• Handbook - for RTO staff on working with learners living with mental illness
• Presentation slides - for use in providing professional development for RTO staff
• Facilitators’ Kit – on how you can use the handbook and presentation slides to run professional development seminars for staff in your RTO.

To view the Staying the Course Handbook click here
To view the Facilitators’ Kit click here
To view the Power Point presentation click here

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USEFUL LINKS AND RESOURCES

Resources

‘Transition from VET to Employment for People with a Disability’: Key Success factors. www.equityresearch.org.au/pub.htm

Links

ACROD
http://www.acrod.org.au/divisions/wa/default.htm

Association for the Blind of WA
www.abwa.asn.au

Australian Disability Clearing House on Education and Training
www.adcet.edu.au

Better Hearing Australia (WA branch)
www.betterhearing.org.au

Career Tips
www.careertips.net.au

Disability Discrimination Act Education Standards
www.ddaedustandards.info/educ_howwork.php

Disability Services Commission
www.dsc.wa.gov.au

Ethnic Disability Advocacy Centre
www.edac.org.au/index.html

Human Rights and Equal Opportunity Commission
http://www.hreoc.gov.au/disability_rights/

Independent Living Centre
www.ilc.com.au

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